Terms of Service
1. Your relationship with innoviHealth
1.1 Your use of innoviHealth’s products, software, services and web sites (referred to collectively as the Services in this document and excluding any services provided to you by innoviHealth under a separate written agreement) is subject to the terms of a legal agreement between you and innoviHealth. innoviHealth means innoviHealth Systems Inc. whose principal place of business is at 62 E 300 N Spanish Fork, UT 84660, United States. This document explains how the agreement is made up and sets out some of the terms of that agreement.
1.2 Unless otherwise agreed in writing with innoviHealth, your agreement with innoviHealth will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the Universal Terms.
1.3 Your agreement with innoviHealth will also include the terms of any Legal Notices applicable to the Services, in addition to the Universal Terms. All of these are referred to below as the Additional Terms. Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.
1.4 The Universal Terms, together with the Additional Terms, form a legally binding agreement between you and innoviHealth in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the Terms.
1.5 If there is any contradiction between what the Additional Terms say and what the Universal Terms say, then the Additional Terms shall take precedence in relation to that Service.
2. Accepting the Terms through Use
2.1 By accessing or using this innoviHealth website you signify that you have read, understand and agree to be bound by all of the terms, conditions, and notices contained or referenced in these Terms, whether or not you are a registered subscriber of the website.
2.2 If you do not accept these Terms, you may not access and use the innoviHealth website and use our services, and should immediately discontinue all further use of the innoviHealth website and services.
2.3 You may not use the Services and may not accept the Terms if:
a. you are not of legal age to form a binding contract with innoviHealth, or
b. you are a person barred from receiving the Services under the laws of the United States or other countries including the country in which you are resident or from which you use the Services, or
c. you do not agree to any of the Terms contained herein.
2.4 Before you continue, you should read the Universal Terms carefully and print off or save a local copy of these Terms for your records.
3. Language of the Terms
3.1 Where innoviHealth has provided you with a translation of the English language version of the Terms, then you agree that the translation is provided for your convenience only and that the English language versions of the Terms will govern your relationship with innoviHealth.
3.2 If there is any contradiction between what the English language version of the Terms says and what any translation thereof says, then the English language version shall take precedence.
4. Provision of the Services by innoviHealth
4.1 innoviHealth is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which innoviHealth provides may change from time to time without prior notice to you. 4.2 If we make any changes that don’t meet your business needs please contact us via email at firstname.lastname@example.org.
4.3 You acknowledge and agree that if innoviHealth disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
4.4 You acknowledge and agree that while innoviHealth may not currently have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service, such fixed upper limits may be set by innoviHealth at any time, at innoviHealth sole discretion.
5. Use of the Services by you
5.1 In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to innoviHealth will always be accurate, correct and up to date.
5.2 You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the United States or other relevant countries).
5.3 You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by innoviHealth unless you have been specifically allowed to do so in a separate agreement with innoviHealth. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and shall ensure that you comply with the instructions set out in any robots.txt file present on the Services.
5.4 You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services).
5.5 Unless you have been specifically permitted to do so in a separate agreement with innoviHealth, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.
5.6 You agree that you are solely responsible for (and that innoviHealth has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which innoviHealth may suffer) of any such breach.
6. Your passwords and account security
6.1 You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
6.2 Accordingly, you agree that you will be solely responsible for all activities that occur under your account.
6.3 If you become aware of any unauthorized use of your password or of your account, you agree to notify innoviHealth immediately at email@example.com.
7. Privacy and your personal information
7.2 You agree to the use of your data in accordance with innoviHealth’s privacy policies.
8. Content in the Services
8.1 You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to below as the Content.
8.2 You should be aware that Content presented to you as part of the Services, including but not limited to advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to innoviHealth (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by innoviHealth or by the owners of that Content, in a separate agreement.
8.3 innoviHealth reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service.
8.4 You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.
8.5 You agree that you are solely responsible for (and that innoviHealth has no responsibility to you or to any third party) for any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which innoviHealth may suffer) by doing so.
9. Proprietary rights
9.1 You acknowledge and agree that innoviHealth (or innoviHealth’s licensors) own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by innoviHealth and that you shall not disclose such information without innoviHealth’s prior written consent.
9.2 Unless you have agreed otherwise in writing with innoviHealth, nothing in the Terms gives you a right to use any of innoviHealth’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
9.3 If you have been given an explicit right to use any of these brand features in a separate written agreement with innoviHealth, then you agree that your use of such features shall be in compliance with that agreement, any applicable provisions of the Terms, and innoviHealth’s brand feature use guidelines as updated from time to time. Contact firstname.lastname@example.org if you want to use innoviHealth.com brand features.
9.4 Other than the limited license set forth in Section 11, innoviHealth acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with innoviHealth, you agree that you are responsible for protecting and enforcing those rights and that innoviHealth has no obligation to do so on your behalf.
9.5 You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the Services.
9.6 Unless you have been expressly authorized to do so in writing by innoviHealth, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.
10. License from innoviHealth
10.1 innoviHealth gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by innoviHealth as part of the Services as provided to you by innoviHealth (referred to as the Software below). This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by innoviHealth, in the manner permitted by the Terms.
10.2 You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Software or any part thereof, unless this is expressly permitted or required by law, or unless you have been specifically told that you may do so by innoviHealth, in writing. 10.3 Unless you have received prior, written authorization from innoviHealth, you may not assign (or grant a sub-license of) your rights to use the Software, grant a security interest in or over your rights to use the Software, or otherwise transfer any part of your rights to use the Software.
11. Content license from you
11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through the Services. By submitting, posting or displaying the content you give innoviHealth a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This license is for the sole purpose of enabling innoviHealth to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.
11.2 You agree that this license includes a right for innoviHealth to make such Content available to other companies, organizations or individuals with whom innoviHealth has relationships for the provision of syndicated services, and to use such Content in connection with the provision of those services.
11.3 You understand that innoviHealth, in performing the required technical steps to provide the Services to our users, may:
a. transmit or distribute your Content over various public networks and in various media; and
b. make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this license shall permit innoviHealth to take these actions.
11.4 You confirm and warrant to innoviHealth that you have all the rights, power and authority necessary to grant the above license.
12. Software updates
12.1 The Software which you use may automatically download and install updates from time to time from innoviHealth. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules, and completely new versions. You agree to receive such updates (and permit innoviHealth to deliver these to you) as part of your use of the Services.
13. Ending your relationship with innoviHealth
13.1 The Terms will continue to apply until terminated by either you or innoviHealth as set out below.
13.2 If you want to terminate your legal agreement with innoviHealth, you may do so by:
a. notifying innoviHealth at any time at email@example.com and/or
b. closing your accounts of the Services which you use, where innoviHealth has made this option available to you. Your notice should be sent to firstname.lastname@example.org.
13.3 innoviHealth may at any time terminate its legal agreement with you if:
a. you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
b. innoviHealth is required to do so by law (for example, where the provision of the Services to you is or becomes unlawful); or
c. the partner with whom innoviHealth offered the Services to you has terminated its relationship with innoviHealth or ceased to offer the Services to you; or
d. innoviHealth is transitioning to no longer providing the Services to users in the country in which you are resident or from which you use the service; or
e. the provision of the Services to you by innoviHealth is, in innoviHealth’s opinion, no longer commercially viable.
13.4 Nothing in this Section shall affect innoviHealth’s rights regarding provision of Services under Section 4 of the Terms.
13.5 When these Terms come to an end, all of the legal rights, obligations, and liabilities that you and innoviHealth have benefited from, been subject to, or which have accrued over time whilst the Terms have been in force, or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of paragraph 20.7 shall continue to apply to such rights, obligations and liabilities indefinitely.
14. EXCLUSION OF WARRANTIES
14.1 NOTHING IN THESE TERMS, INCLUDING SECTIONS 14 AND 15, SHALL EXCLUDE OR LIMIT INNOVIHEALTH’S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
14.2 YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE.
14.3 IN PARTICULAR, INNOVIHEALTH, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, THAT:
A. YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,
B. YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, INCLUDING TECHNICAL INACCURACIES AND/OR TYPOGRAPHICAL ERRORS,
C. ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND
D. THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.
14.4 ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
14.5 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM INNOVIHEALTH OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
14.6 INNOVIHEALTH FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
15. LIMITATION OF LIABILITY
15.1 SUBJECT TO OVERALL PROVISION IN PARAGRAPH 14.1 ABOVE, YOU EXPRESSLY UNDERSTAND AND AGREE THAT INNOVIHEALTH, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR:
A. ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), ANY LOSS OF GOODWILL OR BUSINESS REPUTATION, ANY LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS;
B. ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE AS A RESULT OF:
I. ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE SERVICES;
II. ANY CHANGES WHICH INNOVIHEALTH MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES);
III. THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE SERVICES;
IV. YOUR FAILURE TO PROVIDE INNOVIHEALTH WITH ACCURATE ACCOUNT INFORMATION;
V. YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL;
15.2 IN ANY ACTION BASED ON CONTRACT, YOUR REMEDY AND INNOVIHEALTH’S LIABILITY SHALL BE LIMITED TO THE CHARGES IMPOSED BY INNOVIHEALTH FOR USE OF THE SERVICES UNDER THIS AGREEMENT. 15.3 THE LIMITATIONS ON INNOVIHEALTH’S LIABILITY TO YOU IN PARAGRAPH 15.1 ABOVE SHALL APPLY WHETHER OR NOT INNOVIHEALTH HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
16. Copyright and trade mark policies
16.1 It is innoviHealth’s policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act) and to terminating the accounts of repeat infringers. Contact email@example.com if you suspect any infringements.
16.2 If you have any trade mark complaints in respect of innoviHealth’s advertising business, please contact firstname.lastname@example.org.
17.1 Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.
17.2 The manner, mode and extent of advertising by innoviHealth on the Services are subject to change without specific notice to you.
17.3 In consideration for innoviHealth granting you access to and use of the Services, you agree that innoviHealth may place such advertising on the Services.
18. Other content
18.1 The Services may include hyperlinks to other web sites or content or resources. innoviHealth may have no control over any web sites or resources which are provided by companies or persons other than innoviHealth.
18.2 You acknowledge and agree that innoviHealth is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.
18.3 You acknowledge and agree that innoviHealth is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.
19. Changes to the Terms
19.1 innoviHealth may make changes to the Universal Terms or Additional Terms from time to time. When these changes are made, we will update this page.
19.2 You understand and agree that if you use the Services after the date on which the Universal Terms or Additional Terms have changed, innoviHealth will treat your use as acceptance of the updated Universal Terms or Additional Terms.
20. Miscellaneous Terms
20.1 Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service or download a piece of software, or purchase goods, which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.
20.2 The Terms constitute the whole legal agreement between you and innoviHealth and govern your use of the Services (but excluding any services which innoviHealth may provide to you under a separate written agreement), and completely replace any prior agreements between you and innoviHealth in relation to the Services. No parole or extrinsic evidence may be used to contradict any of the terms of this Agreement. In order for any amendments to this Agreement to be enforceable by either Party, they must be in writing and signed by both Parties.
20.3 You agree that if innoviHealth does not exercise or enforce any legal right or remedy which is contained in the Terms (or which innoviHealth has the benefit of under any applicable law), this will not be taken to be a formal waiver of innoviHealth ‘s rights and that those rights or remedies will still be available to innoviHealth.
20.4 If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.
20.5 You acknowledge and agree that each member of the group of companies of which innoviHealth is the parent shall be third party beneficiaries to the Terms and that such other companies shall be entitled to directly enforce, and rely upon, any provision of the Terms which confers a benefit on (or rights in favor of) them. Other than this, no other person or company shall be third party beneficiaries to the Terms.
20.6 The Terms, and your relationship with innoviHealth under the Terms shall be governed by the laws of the State of Utah without regard to its conflict of laws provisions. You and innoviHealth agree to submit to the exclusive jurisdiction of the courts located within the county of Utah, in the state of Utah to resolve any legal matter arising from the Terms. Notwithstanding this, you agree that innoviHealth shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.
20.7 Performance of this Agreement may be delayed or excused without liability when necessitated by a natural disaster, war, adverse legislation, embargo or boycott, civil disturbance, fire, unforeseen equipment failure, or any similar event outside the control of the non-performing party.
20.8 In any action to enforce the terms of this Agreement, the prevailing party shall be entitled to recover reasonable attorneys’ fees, costs, and expenses incurred, in addition to any other relief to which they may be entitled.
Updated as of: October 17, 2019